Policies

SHIPPING
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
FREE SHIPPING - only .1¢ (yes, only one cent) per item on goods to all states in the U.S.A.
SHIPS WORLDWIDE - Yes! We ship to your country-to all countries. Pricing depends on the country.
You can view the shipping rate cost at checkout before purchase, to see cost per item per country.
Shipping and handling time:
Most orders will process and ship same-day if ordered by 12:00 PM, and also depending on the item and from what country store ordered from. The time needed to process an order for shipping varies by country. Estimated shipping times depend on the item, and from what country ordered from and shipping from:
General Processing Shipping Time Per Country:
United States: 2-5 business days
Canada: 5-10 business days
Europe: 5-15 business days
Australia, New Zealand and Oceania: 5-15 business days
Latin America and the Caribbean: 5-15 business days
North Africa and the Middle East: 5-15 business days
Asia Pacific: 5-15 business days
We will do our part to meet these shipping estimates but cannot guarantee them due to actual delivery time depending on the shipping service and on customs.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs, or for random miscellaneous charges that may apply by country.
Returns & exchanges
We accept cancellations if requested within: 1 Hour of purchase.
All orders are usually processed and shipped immediately within 2 hours. 
All Orders are 100% Fully Guaranteed - Fully Guaranteed for delivery on all orders.
We do not accept returns or exchanges from orders shipped direct from our factory overseas.
There is a 30-day refund guarantee available for all orders shipped from our headquarters in L.A. USA.
If there is ever anything wrong with any item(s), we fully guarantee our products and will make sure you receive a good and healthy item. If ever any rare faulty item, we would have the original shipped back to either our USA or Europe location, then you would receive a brand new shipment of what was originally ordered.
Your purchase is fully guaranteed, as you can feel completely safe with your purchase with The OGGC. It is important to be certain of the purchase before completely checking out and purchasing an item. We process and ship immediately once ordered. We do not accept returns or exchanges for items shipped from our factory overseas, however, we do honor a reshipment of the original purchase order. 
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Privacy policy
We solely use shipping and billing address, and contact information:
  • To communicate with you about your order
  • To fulfill your order
Processing Time
All orders are processed immediately and usually ship same-day. 
Depending on what country the order is from and stock availability, it will ship from one of our locations worldwide.
All Orders are 100% Fully Guaranteed. Please feel safe and secure when ordering from us.
The OGGC